Found an in-network specialist in 22 minutes
Employee's spouse needed an urgent cardiology referral. Our Symplifier called three offices, found an opening the next morning, and confirmed the network status before the family hung up.
The team
Meet the Symplifiers.
The people your employees actually call. Real names, real roles, real numbers. Not a chatbot. Not a 1-800 menu. Not a "concierge" that hands you back to the carrier.
Leadership
Partners.
Jay Ofield
Partner
Two decades reshaping how mid-market employers buy and deliver care. Spends his time pairing employers with the right funding model and translating actuarial work into plain language.
Wes Spencer
Partner
Twenty years across manufacturing, hospitality, automotive, and professional services. Obsesses over the member experience — how an employee actually uses the plan.
The Symplifiers
The team your employees call.
Headshots and bios are rolling in. We're keeping placeholders here so you can see the shape of the team while the real photos are produced.
Photo comingMember Care Lead
Symplifier
First call when an employee needs a provider, a claim, or a script.
Photo comingPharmacy Strategist
Symplifier
PBM analysis, formulary, copay carveouts — the savings nobody sees.
Photo comingCompliance Advisor
Symplifier
5500s, ACA, COBRA, audits. Quiet work that keeps you out of trouble.
Photo comingImplementation Lead
Symplifier
Open enrollment, onboarding, employee comms — every detail handled.
What they actually do
Stories from the help line.
Saved $11,000 on a planned surgery
Employee was about to schedule at an out-of-network hospital. Symplifier ran a Centers of Excellence comparison, surfaced a top-rated in-network option, and coordinated the transfer of records.
Reversed a $4,300 claim denial
Carrier denied an MRI as not medically necessary. Symplifier pulled the records, drafted the appeal with the physician's office, and got the denial overturned in under three weeks.
Talk to a Symplifier.
We'll listen first. No pitch, no pressure, no carrier loyalty test.
Real humans answer